Choosing an auto body shop can seem daunting. One AAA survey found that 63% of those who own or lease a vehicle worry that they can not trust their mechanic. Instilling faith in your local body shop is crucial. You should trust the shop you’re with no matter how small your job. These simple questions will help you determine which auto shop is worthy of your trust.
What kind of training do your technicians go through?
The best shops will be able to tell you clearly how about the process each member of their team takes in as much detail as you would like. The Gold Class certification trains in the highest quality repair techniques and procedures for your vehicle. Performance Collision Centers is proud to hold this honor to ensure the most complete and safest repairs.
Will my estimate be free?
A free estimate is ideal but not always available. If a shop does charge for an estimate, incur how that charge is determined. Do they charge by the hour? Is it for a flat fee? What can be expected to be charged?
What do your previous customers have to say?
One of the best ways you can check in on a company’s actual performance is through their online reviews. Check their Facebook, Google, Yelp, and Better Business Bureau listings for any reviews, positive or negative. Another great way to see how they treat their customers is by scoping out how they treat their other customers when you go in to inquire. Finally, you can tell a lot about a company by how they talk to their customers.
You have to trust your gut. If you do your research and have a good feeling, it is a great sign to go forward with their help. Check out some of these other Repair FAQs to see if Performance Collision Centers are right for you!